Actually found One Call Spa Services by accident one day, was in need of a part that I broke on my tub. The folks at One Call Spa Services were Very helpful, knew what I was talking about.
Since then I’ve used One Call Spa Services for any problem I encounter with my tub or a friend’s tub.
Very professional and everyone is super nice. I will continue to use One Call Spa Services for all my spa needs. Their work is First Class.
I am delighted that I made the right choice.
Thank you one call your the best.
Nice to be in hot water again.
I have owned hot tubs for the last 16 years and Charles and Suzanne are the most courteous and reliable spa people I have ever dealt with.
From the initial contact to helping me change my decking to fit the new tub to patiently solving an unusual problem…They are the best I have ever seen!
Great experience. Excellent price on a 6 man tub with a turnkey installation. Charles went above and beyond with making sure the installation was done correctly. Will definitely use again and recommend for any spa service or retail in the Sapphire area.
Charles and Suzanne are excellent folks to purchase a hot tub from. They reply quickly, and provide honest and dependable information. Charles is very knowledgeable of his tubs and other tubs as I went through the selection process of what brand/model to purchase. We purchased a Hawaiian Breeze 760L tub and love it. Delivery was timely and smooth. Tub is excellent. Thankyou
So glad to have One Call Spa on my team. I recently purchased one of the new hot tubs that One Call offers. We are very pleased with it. Charles is a wonderful resource and I am so glad I decided to purchase from them. We love our tub and feel well cared for. So far, they have gone above and beyond.
My name is Neil Johnson and I just recently had One Call Spa Services to relocate a hot tub for me. My father-in-law had purchased a new hot tub 3 years ago. The hot tub was delivered and installed by One Call Spa Services. He was very pleased with the work Charles had done. So when the hot tub was passed along to me recently, I called One Call Spa Services and spoke to Charles. He was very friendly over the phone and spoke at length about exactly what I needed. Within a day Suzanne from his office had sent me a quote and scheduled a date to relocate the hot tub. Charles was right on time. He introduced himself and Matt. I was wondering how just 2 guys would be able to move this hot tub. They immediately got to work draining the hot tub and disconnecting the power source. At this point I was willing to help, but they assured me they had it handled, and boy did they ever. They had all the tools and equipment to allow only 2 men to move this hot tub from my in laws backyard without even messing up the yard after 2 days of rain. Once they got the hot tub over to my house they were very professional in how they got it through my yard and made sure to set it up exactly where I wanted it. When I had previously spoke to Charles, I told him the tub was on 220v, but due to my power source at my house I was concerned it would need to be converted to 110v and plugged in. He assured me that it would not be a problem to make the conversion. But, to my delight he took the time to evaluate my situation and was able to properly hook it up without making the conversion. He and Matt took the time to install my cover lifter and steps. 2 of the jets were previously broken from years of use and Charles was able to order me new jets as well. After that they filled the tub and took the time to explain to me and my wife how the tub operated and how to maintain the chemicals. Needless to say we were extremely satisfied with their work. I know like anything else over time my hot tub will need repairs and One Call Spa Services will be the first and only company I will call. I would highly recommend anyone in the area with any hot tub needs to give One Call Spa Services a call.
Great experience! Recommended by a friend that had also had a re-furbished unit installed. We’re really, really pleased with the professional installation and the high-end unit we received at a substantial discount. You can visit their workshop and choose from their inventory. Turn-around time was reasonable considering the used unit was entirely refurbished. Give them a call – you won’t be disappointed.
My husband and I can’t say enough good things about One Call Spa. They installed and service a hot tub for us at one of our houses and the whole process has been positive and seamless. Their prices are great and they have impeccable customer service. They routinely go above and beyond to make sure things are right and we are happy. They even go as far as to keep an eye out for non hot tub related items on our property. They are like having a great neighbor! We can’t imagine using anyone else in the future.
Great people to work with. Helped me choose a new spa that was perfect for us. Very responsive, excellent communication, prompt, courteous and professional. Can’t recommend One Call Spa Services enough.