Membership really does have its Privileges
MAINTENANCE MEMBERSHIP PACKAGES
Did you know that 85% of all hot tub service calls and repair bills are related to improper water chemistry? We understand busy lifestyles and schedules, so let us help take your hot tub water chemistry and preserve the life of your hot tub with regular hot tub maintenance. We are pleased to offer our New Maintenance Packages to save you both time and money and ensure that your investment is protected, whether you already have a hot tub or have purchased a new hot tub from us. Please check out our packages below and let us know if you need help to determine which hot tub maintenance schedule is right for you. On the other hand, if you are ready to sign up, please fill out the information in the link below and someone will be in touch shortly to get your spa maintenance started.
Benefits of Hot Tub Maintenance Membership
- Preferred scheduling with an exclusive email address and phone line just for members
- Preferred membership discount on parts, labor, service, cover, and accessories during your agreement
- Extended parts and labor warranty
- Digital catalog of all spa components on file for ease of reference
- Peace of mind from knowing your investment is being taken care of professionally
Our Available Packages
Maintenance Membership Packages
| Included Package: | Weekly | Bi-Monthly | Monthly | Quarterly | Semi-Annual | Annual |
| Annual Chemicals Included (Chlorine or Bromine) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Drain and Details Per Year | 4 | 4 | 4 | 4 | 2 | 1 |
| 32 Point Maintenance Visits Per Year (Total Visits Per Year) | 52 | 26 | 12 | 4 | 2 | 1 |
| Preferred Membership Discount on Parts, Labor, Service, Covers and Accessories (During Membership) | 20% | 15% | 15% | 10% | 10% | 10% |
Warranty on Repairs | 90 Day / 2 year | 90 Day / 2 year | 90 Day / 2 year | 90 Day / 2 year | 90 Day / 2 year | 90 Day / 2 year |
| Preferred Scheduling with Exclusive Email Address and Phone Line Just For Members | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Membership Rate – Annual | $2,880 | $2,040 | $1,600 | $1,300 | $850 | $650 |
| Billed | $240/month | $170/month | $400/qtr | $325/qtr | $425/twice per year | One time payment |
Vacation Rental Maintenance Packages
Once Weekly Package - $275 per Month
- One Set Day: We perform our thorough 37-Point Maintenance Visits One Set Day Per Week to Keep Your Hot Tub Clean and Sanitized
- Once Monthly: Drain and Detail Visits
- Same Day reporting of Missing or Broken Items
- Service Requests: We will respond to service requests within 48 hours (typically same day)
Twice Weekly Package - $335 per Month
- Custom Scheduling: We schedule all of your Maintenance Visits and Drain Visits around your bookings to ensure the hot tub is clean and sanitary for all arrivals. Visits occur 5 days per week with Sunday Check-Ins visited on Monday mornings.
- Once Monthly: Drain and Detail Visits
- All visits are documented on our 6-7 page PDF Report complete with photos
- Same Day reporting of Missing or Broken Items
- Service Requests: We will respond the Same Day to Most Service Requests
- Complete Catalog: We prepare a comprehensive catalog of your hot tub which is kept on file, in order to arrive for needed repairs with your specific equipment on hand.
- Enhanced Warranty on Repairs: Upgraded at No Additional Charge to 90 Day Labor and 2 Year Equipment
What's Included in our 32 Point Maintenance Visits?
- Equipment Checkup which includes an evaluation of the mechanical operation and function of all hot tub components. We will test and confirm the proper operation of the following:
- GFCI
- Topside Control
- Control Box
- Sensors
- Heater
- Pressure Switch/Flow Switch
- Pumps
- Air Blower
- Ozone
- Air Venturis
- Jet Diverters
- Lighting System
- Coverlift Operation
- Cover Locking Mechanism
- Inspect Cover to Ensure Energy Efficiency
- Inspect for Leaks
- We will treat and sanitize the hot tub water. We will bring the water level up to the recommended level, and adjust the following:
- Sanitizer
- pH
- Alkalinity
- Lubricate the O-Rings
- Replace Gaskets as Needed
- Tighten Loose Fittings
- Clean and Disinfect the Filter(s)
- Clean Pillows
- Clean Cover
- Clean Steps
- Clean Exterior
- Clean Scum Line
- Spa Surface Skimmed
- Spa Floor and Seats Vacuumed
- Report Any Problem Areas
- Special member discount when actively enrolled in a maintenance plan.
What’s included in our Drain and Detail?
- The 32 point service PLUS…
- Completely drain the hot tub
- Clean and Sanitize the Shell
- Shop Vac any remaining water out of the plumbing lines
- Refill hot tub
- Turn System on and Monitor
- Balance Chemicals
- Report Any Problem Areas
- Special member discount when actively enrolled in a maintenance plan.
Hot tubs should be drained and refilled every 3-4 months. If you would like your hot tub drained and refilled more frequently, that option is available.
Sign Up Today
So you’ve decided to sign up for scheduled hot tub maintenance. Excellent idea! Hot tubs are a lot like cars, in that you need to stay on top of maintenance to get the most out of them and extend their lives. Mountain Leisure Hot Tubs offers a variety of hot tub service plans to keep your hot tub in the absolute best condition possible, allowing you to enjoy it instead of worrying about it. Fill out the form below to get the process started; we look forward to taking care of your spa maintenance in North Carolina!