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Maintenance Membership Packages

Maintenance Membership Packages

Did you know that 85% of all hot tub service calls and repair bills are related to improper water chemistry? We understand busy lifestyles and schedules, so let us help take your hot tub water chemistry and preserve the life of your hot tub with regular hot tub maintenance. We are pleased to offer our New Maintenance Packages to save you both time and money and ensure that your investment is protected, whether you already have a hot tub or have purchased a new hot tub from us. Please check out our packages below and let us know if you need help to determine which hot tub maintenance schedule is right for you. On the other hand, if you are ready to sign up, please fill out the information in the link below and someone will be in touch shortly to get your spa maintenance started.

Benefits Of Hot Tub Maintenance Membership

  • Preferred scheduling with an exclusive email address and phone line just for members
  • Preferred membership discount on parts, labor, service, cover, and accessories during your agreement
  • Extended parts and labor warranty
  • Digital catalog of all spa components on file for ease of reference
  • Peace of mind from knowing your investment is being taken care of professionally

Sundance® Spas Optima Install

Our Available Packages

Maintenance Membership Packages

Included Package: Weekly Bi-Monthly Monthly Quarterly Semi-Annual Annual
Annual Chemicals Included
Drain and Details Per Year 4 4 4 4 2 1
32 Point Maintenance Visits Per Year
(Total Visits Per Year)
52 26 12 4 2 1
Preferred Membership Discount
on Parts, Labor, Service, Covers and Accessories
(During Membership)
20% 15% 15% 10% 10% 10%
Warranty on Repairs
Labor Warranty
Equipment Warranty
90 Day / up to 2 years 90 Day / up to 2 years 90 Day / up to 2 years 90 Day / up to 2 years 90 Day / up to 2 years 90 Day / up to 2 years
Preferred Scheduling with Exclusive
Email Address and Phone Line Just For Members
Membership Rate – Annual $2,880 $2,040 $1,600 $1,300 $850 $650
Billed $240/month $170/month $400/qtr $325/qtr $425/twice per year One time payment

Vacation Rental Maintenance Packages

Once Weekly Package - $275 Per Month

  • One Set Day: We perform our thorough 37-Point Maintenance Visits One Set Day Per Week to Keep Your Hot Tub Clean and Sanitized
  • Once Monthly: Drain and Detail Visits
  • Same Day reporting of Missing or Broken Items
  • Service Requests: We will respond to service requests within 48 hours (typically same day)

Twice Weekly Package - $345 Per Month

  • Custom Scheduling: We schedule all of your Maintenance Visits and Drain Visits around your bookings to ensure the hot tub is clean and sanitary for all arrivals. Visits occur 5 days per week with Sunday Check-Ins visited on Monday mornings.
  • Once Monthly: Drain and Detail Visits
  • All visits are documented on our 6-7 page PDF Report complete with photos
  • Same Day reporting of Missing or Broken Items
  • Service Requests: We will respond the Same Day to Most Service Requests
  • Complete Catalog: We prepare a comprehensive catalog of your hot tub which is kept on file, in order to arrive for needed repairs with your specific equipment on hand.
  • Enhanced Warranty on Repairs: Upgraded at No Additional Charge to 90 Day Labor and 2 Year Equipment

What's Included In Our 32 Point Maintenance Visits?

Equipment Checkup which includes an evaluation of the mechanical operation and function of all hot tub components. We will test and confirm the proper operation of the following:

  • GFCI
  • Topside Control
  • Control Box
  • Sensors
  • Heater
  • Pressure Switch/Flow Switch
  • Pumps
  • Air Blower
  • Ozone
  • Air Venturis
  • Jet Diverters
  • Lighting System
  • Coverlift Operation
  • Cover Locking Mechanism
  • Inspect Cover to Ensure Energy Efficiency
  • Inspect for Leaks

We will treat and sanitize the hot tub water. We will bring the water level up to the recommended level, and adjust the following:

  • Sanitizer
  • pH
  • Alkalinity
  • the O-Rings
  • Replace Gaskets as Needed
  • Tighten Loose Fittings
  • Clean and Disinfect the Filter(s)
  • Clean Pillows
  • Clean Cover
  • Clean Steps
  • Clean Exterior
  • Clean Scum Line
  • Spa Surface Skimmed
  • Spa Floor and Seats Vacuumed
  • Report Any Problem Areas
  • Special member discount when actively enrolled in a maintenance plan.

Sundance Spa 680 Filter

What's Included In Our Drain And Detail?

  • The 32 point service PLUS…
  • Completely drain the hot tub
  • Clean and Sanitize the Shell
  • Shop Vac any remaining water out of the plumbing lines
  • Refill hot tub
  • Turn System on and Monitor
  • Balance Chemicals
  • Report Any Problem Areas
  • Special member discount when actively enrolled in a maintenance plan.

Hot tubs should be drained and refilled every 3-4 months. If you would like your hot tub drained and refilled more frequently, that option is available.

Hot tub with forest view

Maintenance Membership Packages

So you’ve decided to sign up for scheduled hot tub maintenance. Excellent idea! Hot tubs are a lot like cars, in that you need to stay on top of maintenance to get the most out of them and extend their lives. Mountain Leisure Hot Tubs offers a variety of hot tub service plans to keep your hot tub in the absolute best condition possible, allowing you to enjoy it instead of worrying about it. We look forward to taking care of your spa maintenance in North Carolina!

Sign Up Today

Mountain Leisure Locations

Our team of friendly and knowledgeable backyard leisure specialists are ready to assist you. Give us a call or send an email to get in touch with us. To make the most of your experience, we recommend making an appointment when visiting our Arden or Boone showrooms. We can help you find the hot tub of your dreams and truly bring your backyard to life.