Our Customer testimonials

Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

I CAN’T SAY ENOUGH GOOD THINGS

My husband and I can’t say enough good things about Mountain Leisure Hot Tubs. They installed and service a hot tub for us at one of our houses and the whole process has been positive and seamless. Their prices are great and they have impeccable customer service. They routinely go above and beyond to make sure things are right and we are happy. They even go as far as to keep an eye out for non hot tub related items on our property. They are like having a great neighbor! We can’t imagine using anyone else in the future.
‐ Meghan Wells

CALL HIM WITHOUT HESITATION.

I’ve known Charles for years and years. We’ve worked together and referred work to each other and I can say that if you choose to use him and his company for your spa services, you won’t be disappointed. You won’t find anyone more knowledgeable about spas and spa service and he is a man of his word. Great family too. Call him without hesitation.
‐ Tom Gilley

RELIABLE, AFFORDABLE, AND FRIENDLY

Mountain Leisure Hot Tubs is a rare find. Reliable, affordable, and friendly. ‐ Matt Schwarz

HIGHLY RECOMMENDED.

Such excellent service. HIGHLY recommended. ‐ Dan Burrello

HIGHLY RECOMMEND. NO HASSLES!

Great doing business with these guys. Worked with me to get a pump replaced on my hot tub. Highly recommend. No hassles!
‐ David Huntley

GREAT PEOPLE TO WORK WITH.

Great people to work with. Helped me choose a new spa that was perfect for us. Very responsive, excellent communication, prompt, courteous and professional. Can’t recommend Mountain Leisure Hot Tubs enough.
‐ Nick Haas

HARD WORKING!

Exceptional Service. Mountain Leisure Hot Tubs is very customer focused. They evaluate the problem, provide an estimate and complete the work. As promised and on cost. I would highly recommend them to anyone who is looking for Spa or Pool services!! Honesty... Integrity… Hard Working!!!
‐ Richard Brooks

CHARLES AND HIS TEAM ARE REALLY GREAT.

Charles and his team are really great. They have done three houses for us now and we will definitely be using them again in the future for all our hot tub needs.
‐ Pisgah Ridge Cabin

THEIR WORK IS FIRST CLASS.

Actually found Mountain Leisure Hot Tubs by accident one day, was in need of a part that I broke on my tub. The folks at Mountain Leisure Hot Tubs were Very helpful, knew what I was talking about. Since then I’ve used Mountain Leisure Hot Tubs for any problem I encounter with my tub or a friend’s tub. Very professional and everyone is super nice. I will continue to use Mountain Leisure Hot Tubs for all my spa needs. Their work is First Class.
‐ Trent Elkins

SERVICE SUPERIOR.

Service superior. Experience unprecedented. I am delighted that I made the right choice. Thank you Mountain Leisure Hot Tubs. You're the best. Nice to be in hot water again.
‐ Dave Bullis

THEY ARE THE BEST I HAVE EVER SEEN!

I have owned hot tubs for the last 16 years and Charles and Suzanne are the most courteous and reliable spa people I have ever dealt with. From the initial contact to helping me change my decking to fit the new tub to patiently solving an unusual problem… They are the best I have ever seen! Thanks
‐ Don Cooper

TUB IS EXCELLENT.

Charles and Suzanne are excellent folks to purchase a hot tub from. They reply quickly, and provide honest and dependable information. Charles is very knowledgeable of his tubs and other tubs as I went through the selection process of what brand/model to purchase. We purchased a Hawaiian Breeze 760L tub and love it. Delivery was timely and smooth. Tub is excellent. Thank you.
‐ Fred Gobillo

CHARLES IS A WONDERFUL RESOURCE

So glad to have Mountain Leisure Hot Tubs on my team. I recently purchased one of the new hot tubs that Mountain Leisure offers. We are very pleased with it. Charles is a wonderful resource and I am so glad I decided to purchase from them. We love our tub and feel well cared for. So far, they have gone above and beyond.
‐ Amber Martz

YOU WON’T BE DISAPPOINTED.

Great experience! Recommended by a friend that had also had a re-furbished unit installed. We’re really, really pleased with the professional installation and the high-end unit we received at a substantial discount. You can visit their workshop and choose from their inventory. Turn-around time was reasonable considering the used unit was entirely refurbished. Give them a call – you won’t be disappointed.
‐ Greg Speas

So Glad We Found Mountain Leisure Hot Tubs here

First of all, let me start by saying that my wife and I are actual customers and we don’t post reviews very often unless a really good job has been performed. We are so glad we found Mountain Leisure Hot Tubs here when we moved to NC. We used a refurbished Spa Company in Texas and although they did a pretty good job, we have been extremely happy with Mountain Leisure Hot Tubs. Since installing the Hot Tub Thanksgiving week, we have it running and using it non stop during these cold evenings with no issues with very little maintenance. Charles and company did exactly what we discussed in our contract and looking at the Brand New Prices for hot tubs, you can’t go wrong with Mountain Leisure. Please note, that if you are a first time Spa user, note everything they tell you what to do in order to keep it running smoothly. The great thing about Mountain Leisure Hot Tubs, is that they are not only in the business of selling rebuilt Hot Tubs, but mainly in the maintenance and unkept of you equipment as well. It’s nice to have someone who knows their own product and can service it when needed throughout the years. Buy the Hot Tub, get what you want, i.e. Size, color, cover, jet output, and lighting. Listen to the pros for proper maintenance and enjoy one of the most rewarding leisurely activities in the comfort of your own home directly from Mountain Leisure Hot Tubs. Cheers!
‐ Danny and Debbie, Canton NC

QUALITY WORK

Quality work, showed up on time, stayed until the job was complete; very friendly staff. We will continue to use Mountain Leisure Hot Tubs for all of our hot tub needs.
‐ Ryan Snowden

CHARLES AND CREW WERE SUPER EASY TO WORK WITH.

Charles and crew were super easy to work with. I appreciated the overview/orientation that he gave once the hot tub was installed and filled up!
‐ Nathan Rhodes

EXCELLENT SERVICES

Excellent Service, I have been working with Charles at One Call for many years now and he always provides a fair price, outstanding service and very professional experience. Highly recommend Mountain Leisure Hot Tubs!!!
‐ Brian Keihner