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We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Dale Smith

Trying to decide which spa to buy can be a daunting task, there is so much miss information out there. I finally thought to call the fellas that fix spas for their recommendation. I went to meet Charles and his family they were very knowledgeable and informative. They helped me make my decision without any high pressure sales tactics. My wife and I are extremely pleased and enjoyed meeting some of the family.

Jack Warren

We are very happy about our experience with Mountain Leisure! Abigail has been clear and easy to communicate with. Everyone worked out according to the timeline they provided. The two gentlemen who installed the tub gave us a thorough run down of everything we needed to know. The hot tub has been working great and we are very much enjoying it!

Jessica Zendzian

The whole team at Mountain Leisure Hot Tubs are fantastic! We were very impressed with their customer service and knowledge of hot tubs. Charles did a fantastic job removing our old hot tub and installing our new one. We would highly recommend them to anyone looking to purchase a hot tub. A+++++

Dodd Haynes

Mountain Leisure provides an exceptional end to end sales experience: quality product, knowledgeable/responsive sales and customer service, combined with a hassle-free, fixed price quote for installation of a new tub (including removal of old tub). Charles and Suzanne have built a strong business the old-fashioned way: say what mean and deliver what you say. This has been one of the best purchases and corresponding sales experiences we have had, and highly recommend Mountain Leisure!

Joe Bafia

Charles and his team were top notch. We had some difficult terrain to navigate through to get the hot tub to its final location and the Mountain Leisure crew got it done! Great communication during the sale, preparation and install. Great service would definitely use again!

Meghan Wells

My husband and I can’t say enough good things about Mountain Leisure Hot Tubs. They installed and service a hot tub for us at one of our houses and the whole process has been positive and seamless. Their prices are great and they have impeccable customer service. They routinely go above and beyond to make sure things are right and we are happy. They even go as far as to keep an eye out for non hot tub related items on our property. They are like having a great neighbor! We can’t imagine using anyone else in the future.

Tom Gilley

I’ve known Charles for years and years. We’ve worked together and referred work to each other and I can say that if you choose to use him and his company for your spa services, you won’t be disappointed. You won’t find anyone more knowledgeable about spas and spa service and he is a man of his word. Great family too. Call him without hesitation.

Matt Schwarz

Mountain Leisure Hot Tubs is a rare find. Reliable, affordable, and friendly.

Dan Burrello

Such excellent service. HIGHLY recommended

David Huntley

Great doing business with these guys. Worked with me to get a pump replaced on my hot tub. Highly recommend. No hassles!

Nick Haas

Great people to work with. Helped me choose a new spa that was perfect for us. Very responsive, excellent communication, prompt, courteous and professional. Can’t recommend Mountain Leisure Hot Tubs enough.

Richard Brooks

Exceptional Service. Mountain Leisure Hot Tubs is very customer focused. They evaluate the problem, provide an estimate and complete the work. As promised and on cost. I would highly recommend them to anyone who is looking for Spa or Pool services!! Honesty… Integrity… Hard Working!!!

Pisgah Ridge Cabin

Charles and his team are really great. They have done three houses for us now and we will definitely be using them again in the future for all our hot tub needs.

Trent Elkins

Actually found Mountain Leisure Hot Tubs by accident one day, was in need of a part that I broke on my tub. The folks at Mountain Leisure Hot Tubs were Very helpful, knew what I was talking about. Since then I’ve used Mountain Leisure Hot Tubs for any problem I encounter with my tub or a friend’s tub. Very professional and everyone is super nice. I will continue to use Mountain Leisure Hot Tubs for all my spa needs. Their work is First Class.

Dave Bullis

Service superior. Experience unprecedented. I am delighted that I made the right choice. Thank you Mountain Leisure Hot Tubs. You’re the best. Nice to be in hot water again.

Don Cooper

I have owned hot tubs for the last 16 years and Charles and Suzanne are the most courteous and reliable spa people I have ever dealt with. From the initial contact to helping me change my decking to fit the new tub to patiently solving an unusual problem… They are the best I have ever seen! Thanks

Fred Gobillo

Charles and Suzanne are excellent folks to purchase a hot tub from. They reply quickly, and provide honest and dependable information. Charles is very knowledgeable of his tubs and other tubs as I went through the selection process of what brand/model to purchase. We purchased a Hawaiian Breeze 760L tub and love it. Delivery was timely and smooth. Tub is excellent. Thank you.

Amber Martz

So glad to have Mountain Leisure Hot Tubs on my team. I recently purchased one of the new hot tubs that Mountain Leisure offers. We are very pleased with it. Charles is a wonderful resource and I am so glad I decided to purchase from them. We love our tub and feel well cared for. So far, they have gone above and beyond.

Greg Speas

Great experience! Recommended by a friend that had also had a re-furbished unit installed. We’re really, really pleased with the professional installation and the high-end unit we received at a substantial discount. You can visit their workshop and choose from their inventory. Turn-around time was reasonable considering the used unit was entirely refurbished. Give them a call – you won’t be disappointed.

Danny and Debbie, Canton NC

First of all, let me start by saying that my wife and I are actual customers and we don’t post reviews very often unless a really good job has been performed. We are so glad we found Mountain Leisure Hot Tubs here when we moved to NC. We used a refurbished Spa Company in Texas and although they did a pretty good job, we have been extremely happy with Mountain Leisure Hot Tubs. Since installing the Hot Tub Thanksgiving week, we have it running and using it non stop during these cold evenings with no issues with very little maintenance. Charles and company did exactly what we discussed in our contract and looking at the Brand New Prices for hot tubs, you can’t go wrong with Mountain Leisure. Please note, that if you are a first time Spa user, note everything they tell you what to do in order to keep it running smoothly. The great thing about Mountain Leisure Hot Tubs, is that they are not only in the business of selling rebuilt Hot Tubs, but mainly in the maintenance and unkept of you equipment as well. It’s nice to have someone who knows their own product and can service it when needed throughout the years. Buy the Hot Tub, get what you want, i.e. Size, color, cover, jet output, and lighting. Listen to the pros for proper maintenance and enjoy one of the most rewarding leisurely activities in the comfort of your own home directly from Mountain Leisure Hot Tubs. Cheers!

Ryan Snowden

Quality work, showed up on time, stayed until the job was complete; very friendly staff. We will continue to use Mountain Leisure Hot Tubs for all of our hot tub needs.

Nathan Rhodes

Charles and crew were super easy to work with. I appreciated the overview/orientation that he gave once the hot tub was installed and filled up!

Brian Keihner

Excellent Service, I have been working with Charles at One Call for many years now and he always provides a fair price, outstanding service and very professional experience. Highly recommend Mountain Leisure Hot Tubs!!!

Mountain Leisure Locations

Our team of friendly and knowledgeable backyard leisure specialists are ready to assist you. Give us a call or send an email to get in touch with us. To make the most of your experience, we recommend making an appointment when visiting our Arden or Boone showrooms. We can help you find the hot tub of your dreams and truly bring your backyard to life.

Become a Spa Maintenance Member

We offer discounts on parts and labor, extended warranties, and preferred scheduling of service and maintenance requests for customers that have a maintenance membership packages

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