Spa Service and repair

We are currently serving our Spa Maintenance Members only.
Non-maintenance members are served subject to availability.

23+ YEARS OF EXPERIENCE IN HOT TUB REPAIR Trust, Expertise and Courtesy

Due to the COVID-19 pandemic, there are longer wait times and limited availability for hot tub service. If you require hot tub service and are a Maintenance Member, please complete the form at the bottom of the page. We apologize for any inconvenience this may cause and aim to serve you the best we can.

We all know that mechanical items fail and need repair from time to time and a hot tub is certainly no different. When your hot tub is out of order there is no need to worry… you have a tremendous resource in the experts at Mountain Leisure Hot Tubs. We offer technical support and advice as well as onsite repairs for most brands of hot tubs. Our technicians are factory trained with years of experience. We bring a friendly attitude and wealth of knowledge and ability to each and every service call. 

From efficiency and overall function, to the safety of you and your family, inspections, service and repair are integral to long-term hot tub ownership. Our team of experienced hot tub service technicians can diagnose and repair your hot tub issue so that you and yours can get back to enjoying it for years to come.

We offer discounts on parts & labor, extended warranties, and preferred scheduling of service & maintenance requests for customers that have a maintenance membership packages. Find out more here!

THE IMPORTANCE OF PROFESSIONAL SERVICE

It’s imperative that hot tub owners know and recognize the importance of regular maintenance. Without routine inspections, cleaning and repairs, you risk the components of your spa becoming damaged, the water becoming unsafe or worse.

5 Reasons You Need Professional Hot Tub Service

  1. Spend more time enjoying your hot tub
  2. Find confidence in professional care
  3. Enjoy a longer-lasting spa experience
  4. Maximize your experience with clean water
  5. Go on vacation without worry

To schedule a hot tub service appointment, contact us today.

Common Service and Repair Problems

While some issues are easier to diagnose and resolve than others, our crew has the training and experience to get to the bottom of it for you. Simply give us a call or visit our Arden hot tub showroom today and one of our seasoned professionals will be happy to schedule a service appointment for you. In the meantime, please feel free to explore some of the services we offer below.

Mountain Leisure Spa Service

CHECK UPS AND INSPECTONS

Even if all seems to be well with your hot tub, you may benefit from having a professional evaluation. This service is a great option for those who are selling their home with a hot tub as part of the home inspection or those purchasing a home with an existing hot tub.

Mountain Leisure Spa Service

NEW OWNER ORIENTATION

This service is great for the new spa owner. Our new owner orientation service includes a spa check-up and complete orientation to educate the new owners. This service can be especially valuable to those who have purchased a home with a hot tub or have inherited a spa for the first time.

Mountain Leisure Spa Service

COMPONENT REPLACEMENT

This service is essential to those who have had an evaluation or inspection performed and a faulty component was revealed. Most component replacements include pumps, heaters, blowers, sensors, ozone, lights, check valves, and topside control. We can handle this service from start to finish for you.

Mountain Leisure Spa Service

EVALUATION

This service is required when the spa is not operating properly. Diagnostic testing will be required to determine the cause and solution, so we can return your spa to proper operating condition. There are many reasons as to why the components of a hot tub would fail, which we can diagnose with ease.

Mountain Leisure Spa Service

SYSTEM UPGRADE

Make the most of what you have with an entire operating system upgrade. We can take a hot tub that’s in need of a little mechanical TLC and have it up and running in better condition that ever before. Not to mention the modern technology that can be installed to offer better efficiency and connectivity.

Mountain Leisure Spa Service

PLUMBING REPAIRS

Detecting and repairing a leak is one of the things we excel at. Some leaks can be found and repaired within the hour, while others are tricky and time consuming. Luckily this task can be completed quickly and effectively with help from the experts at Mountain Leisure Hot Tubs. Give us a call today!

hot tub covers in Arden, NC

HOT TUB COVERS

Covers are truly a necessity when it comes to protecting your hot tub. Properly-fitted covers can help you to save money, reduce maintenance and improve safety. With 18 colors to choose from, a custom fit and superior locking system, it can be tough to pass on a high-quality hot tub cover.

Mountain Leisure Spa Moving Service

HOT TUB RELOCATIONS AND REMOVALS

In over 20 years, we have relocated and removed over 5000 spas. These projects have not gotten any easier, but with the right tools, equipment and experience, we can safely move your spa to a new location or simply have it removed for you. From 100 feet to 5000 miles, call us today.

Mountain Leisure Cabinet Upgrade Service

HOT TUB CABINET UPGRADE

Whether your current cabinet is aged or damaged, our maintenance-free cabinet replacement service can breathe new life into your spa. Not only will a new synthetic cabinet look great, but it also comes with the benefit of no maintenance and three colors to choose from: black, espresso and gray.

Our Hot Tub Service Area

Asheville
Hendersonville
Brevard
Boone

Lenoir
Hickory
Mooresville
Statesville

Huntersville
Charlotte
Waxhaw
Monroe

Waynesville
Burnsville
Upstate SC
Greenville

Brands We Provide Hot Tub Service For

Alps
Artesian
Artic
Baja
Bearfoot
Bullfrog
Cal Spas
Caldera
Catalina

Coast
Dimension One
Dream Maker
Dynasty
Emerald
Four Winds
Free Flow
Gatsby
Hot Springs

Hot Spot
Hydropool Spas
Jacuzzi
LA Spa
Leisure Bay
Master Spas
Maax Spas
Marquis
Nordic

Premium Leisure
QCA
Saratoga
Sunbelt
Sundance
Sweetwater
Thermospas
Viking
Vita Spas

Spa Refurbishment Service

Has your hot tub seen better days? We can return your spa to “like-new” condition in a few simple steps with our refurbishment service. Imagine having a basically new spa, for less than half the cost of a new one? You can save money and keep the hot tub that you know and love. With a new cabinet, cover, filters, automated sanitation process, lighting, and upgraded equipment, you can enjoy the spa that you know and love for many more years to come!

Not to mention that your “old spa” will be returned with a new and improved warranty as well. This service acts as a great option for certain older tubs, especially if you love your existing spa and don’t want to say goodbye just yet. Let us determine if you are a good candidate for spa refurbishment today.

CHARLES AND HIS TEAM ARE REALLY GREAT

Charles and his team are really great. They have done three houses for us now and we will definitely be using them again in the future for all our hot tub needs. – Pisgah Ridge Cabin

HIGHLY RECOMMEND. NO HASSLES!

Great doing business with these guys. Worked with me to get a pump replaced on my hot tub. Highly recommend. No hassles! – David Huntley

QUALITY WORK

Quality work, showed up on time, stayed until the job was complete; very friendly staff. We will continue to use Mountain Leisure Hot Tubs for all of our hot tub needs. – Ryan Snowden

Request service

Our team understands how frustrating it can be when your hot tub isn’t working properly and can certainly get it back in peak operating condition. Please be aware that our Service Scheduling Policy is as follows:

  • Maintenance Members receive priority scheduling, as well as parts and labor at a discount.
  • Non-Members are scheduled on a next opening basis and billed at our standard rates. This is subject to change and based on availability.
  • To learn more about Membership Benefits, click here.

Please complete the form below and we look forward to assisting you.

A note to our visitors

This website has updated its privacy policy in compliance with changes to European Union data protection law, for all members globally. We’ve also updated our Privacy Policy to give you more information about your rights and responsibilities with respect to your privacy and personal information. Please read this to review the updates about which cookies we use and what information we collect on our site. By continuing to use this site, you are agreeing to our updated privacy policy.